Built for de-identified referrals. No lock-in. Just a faster way to get the right client to the right practice.
Join the networkEvery practice has felt it: a client calls five different offices before finding one with an opening. A therapist spends an afternoon on hold trying to refer someone to a specialist they've never met. A front-desk coordinator becomes, out of necessity, an unofficial expert on who-takes-what-insurance-and-when across a dozen practices they don't even work for.
None of that shows up on an invoice, but it isn't free. It's staff time that could have gone to care instead of phone tag. It's a solo practitioner's evening spent chasing a referral instead of resting. It's a client who gives up searching after one dead end. And it's a region full of skilled clinicians who simply don't know about each other, so their openings and their clients' needs never meet — a quiet, ongoing drag on how much good a community's care system can do with the people and time it already has.
The person on the other end of that search is usually not calling on an easy day. Reaching out for mental health support already takes something — and a dead end in that moment, whether it's a full practice, a referral that goes nowhere, or a callback that never comes, asks that person to summon that same courage all over again, with no guarantee the next try goes any better.
That's what makes coordination different in this field than in most others: a missed connection isn't just an inefficiency, it lands on a real person, often at a moment they have less capacity to absorb one more obstacle. We say this plainly but carefully: care coordination is one factor among many that shapes how someone's care goes, not the only one, and not something any single tool can promise to fix.
No piece of software replaces clinical judgment, a compassionate intake call, or a good therapeutic fit. What a directory and referral network can do is remove the parts of the search that were never about clinical judgment to begin with: knowing who's actually open, who actually treats this, and how to reach them today instead of next week — so a slow or missed connection is less often what stands between someone and the care they're looking for.
Closing that gap sounds modest. In a field where timing and follow-through genuinely matter, it's quietly one of the highest-leverage things a piece of shared infrastructure can offer a community — worth doing on its own merits, dramatic story or not.
Drop in one embed tag and visitors get a live, working way to find the right clinician on your team — no developer, no design work, no waiting. It automatically picks up your practice's own logo, colors, and font because it's pulling directly from your own listings, and it stays current as your roster changes.
Your front-desk and intake staff get ready-to-use, word-for-word scripts and step-by-step guidance for the calls they take every day — so a new coordinator can sound confident fast. A built-in matcher lets them find the best-fit clinician on your team in seconds during the call itself, instead of putting someone on hold to dig through a spreadsheet.
When you don't have the right fit in-house, send a partner practice a quick, de-identified introduction in one click — specialty, age range, insurance, availability, whatever they need to say yes. It's built for de-identified referrals, and we ask every sender to leave the client's name out of it. It lands directly in the receiving practice's own inbox: no phone tag, no gatekeeping, no cold outreach.
Update your roster once and it's accurate wherever it appears: your widget, your directory listing, the coordinator's matching tool. The trust signals other practices see next to your name — recently active, review stars, referral-volume tier — are calculated automatically from how the network is actually used, so they stay honest with zero extra work from you. And you can export your own directory profile and staff roster anytime, for your own records.
A practice already in the network shares a link. You set up your own portal — no sales call, no setup fee.
Services, specialties, insurance, and who you're currently accepting — so the right practices can find you.
When a client isn't the right fit, send a de-identified intro straight to a practice that is — and hear back in your own portal.
A referral network is only as strong as the practices willing to join it. The moment access carries a price tag, some practices join and some sit out — and the ones most likely to sit out are often the smaller practices, the ones already serving communities with the fewest resources. That's the opposite of what care coordination is supposed to fix.
So this is built the way shared public infrastructure is built — like a road, not a subscription. Every practice that joins makes the network stronger for every other practice, and that only works if joining never requires a budget line.
That's why it's designed to run as a nonprofit, donor-supported effort rather than a fee-for-service product. The practices, coordinators, and clinicians who use it every day aren't customers being sold something — they're the community the tool exists to serve.
The funding behind it is intentionally creative and diverse, rather than resting on a single grant or a fee schedule. It's sustained by a mix of organizations who understand what a well-coordinated regional care network is worth, and no practice's participation is conditional on paying to stay listed.
TheraSaaS and Kentlands Psychotherapy are among the practices supporting this platform in its early stages — not as outside funders writing a check to something they don't touch, but as two of the organizations that use the tool themselves, helping sustain the road they and their neighboring practices all drive on.
That's the model in one sentence: the organizations closest to the problem — practices and mission-aligned donors who understand what fragmented care costs — investing in something built, on purpose, to be sustained rather than sold. "Free forever" isn't a promotional headline here — it's the model this tool is built and funded to run on.
Today, every search and match on this platform runs on de-identified, organization-level information — think "a practice with an opening for anxiety treatment, accepting your insurance," never a client's name or health record. Directory listings show a practice's services and availability, and the structured parts of a referral — specialty, age range served, insurance type, availability — work the same way: they're built to carry organization-level facts, not client information.
There's one part of today's platform that isn't a fixed field: the short note a practice can add when sending a referral, and the comment left on a peer review. Those are free text, written by your team rather than filled in from a form, so we ask that they follow the same rule as everything else here — organization-level context only, never a client's name or other identifying detail. We're naming this directly because we'd rather be precise about where today's safeguards are structural, built into the fields themselves, and where they rely on practices doing their part, than let the two blur together.
To be clear: this platform does not offer HIPAA-compliant messaging, or any channel intended for exchanging identifiable patient information between practices, right now. If your team needs to discuss an identified case with another practice today, that conversation should happen through your practice's existing, compliant channels — not through this platform.
We also know some conversations between practices eventually need to go further than a general referral. A warm handoff on a specific, already-identified case sometimes calls for direct communication that today's tools aren't built to carry.
That's why HIPAA-compliant, direct messaging between practices is next on our roadmap: a purpose-built, secure channel for practices that need to coordinate on an identified case, instead of piecing together phone calls, faxes, and personal email. This is a roadmap item — it is not yet available, and we'll say clearly when it is.
We'd rather take the time to get this right, with the proper safeguards and agreements in place, than rush a claim that isn't true yet. What's live today is built around organization-level information, not client identity, and we're upfront about the one place that still depends on practices doing their part. What's coming is a compliant way to go further, when it's actually ready, and not before.
Have an invite link? Set up your practice's portal in about a minute. No invite yet? Ask a practice you already work with, or reach out to us directly.
Join the network